Hospitality

AI for Hospitality

Delight every guest before they arrive. Soara handles reservations, inquiries, and concierge requests — in any language, any time.

24/7

Guest availability

100+

Languages supported

0

Missed reservations

ISO 27001 GDPR Ready PDPA Compliant

The Soara difference

See why businesses switch

Feature

Traditional Approach

Recommended

Soara AI

Availability

Front desk hours

24/7

Reservation booking

Manual phone

AI-automated

Languages

1–2

100+

Guest inquiries

Hold times

Instant responses

Upselling

Inconsistent

Automated every call

Feedback collection

Rarely done

Post-stay automated

How it works

Up and running in minutes

  1. 1

    Configure your property info, room types, amenities, and availability so Soara knows your offering inside out.

  2. 2

    Connect your booking calendar or PMS so Soara checks real-time room availability and confirms reservations.

  3. 3

    Guests call and get instant answers, bookings, and confirmations — in their preferred language.

Features

Everything you need

Reservation Booking

Book rooms, tables, or experiences directly during the call — checking live availability and confirming instantly.

Guest Inquiry Handling

Answer questions about amenities, check-in times, policies, and local attractions instantly.

Concierge Requests

Handle requests for transport, dining reservations, and special arrangements via phone or WhatsApp.

Upselling

Automatically offer room upgrades, packages, and add-ons during every reservation call to maximise revenue.

Post-Stay Feedback

Automatically call or message guests after checkout to collect reviews and NPS scores.

Multi-Language

Welcome international guests in their own language — with support for 100+ languages including SEA-specific ones.

Segments we serve

Built for your corner of the industry

Hotels & Resorts

Handle reservation volume and guest services at scale without front desk staffing costs.

  • Manage room reservations and availability in real time
  • Handle check-in and check-out inquiries automatically
  • Upsell room upgrades and resort packages during booking

Pricing

Simple, transparent pricing

No setup fees. Cancel any time.

Starter

RM399/mo
  • 300 AI call minutes
  • 1 AI voice agent
  • 1 phone number
  • 1 concurrent call

Grow

Most Popular
RM1,299/mo
  • 1,200 AI call minutes
  • 5 AI voice agents
  • CRM integrations
  • Voice cloning

Scale

RM3,999/mo
  • 5,000 AI call minutes
  • Unlimited agents
  • API access
  • Workflow automation

Need more? View full pricing & Enterprise options →

Frequently asked questions

Ready to deploy Soara for Hospitality?

Book a 30-minute demo and see it live for your business.