AI for E-Commerce
Turn missed calls into completed orders. Soara handles order tracking, returns, FAQs, and cart recovery — across phone, WhatsApp, and chat.
40%
Abandon due to poor support
24/7
Customer support coverage
3x
Faster resolution time
The Soara difference
See why businesses switch
Feature
Traditional Approach
Soara AI
Support hours
Business hours
24/7
Avg response time
8+ hours
< 1 second
Simultaneous chats/calls
3–5
50+
Languages
1–2
100+
Order tracking
Manual lookup
Real-time automated
Abandoned cart recovery
Rarely followed up
Automated campaigns
How it works
Up and running in minutes
- 1
Connect your store (Shopify, WooCommerce, or via API) so Soara has live access to order data.
- 2
Configure your AI with product FAQs, return policies, and shipping information.
- 3
Soara handles every customer inquiry automatically — across phone, WhatsApp, and web chat.
Features
Everything you need
Order Tracking
Answer order status questions instantly by pulling real-time data from your store or logistics system.
Returns & Refunds
Guide customers through your return process automatically and log refund requests to your team.
FAQ Automation
Handle common questions about shipping, sizing, product specs, and store policies without human effort.
Abandoned Cart Recovery
Call or message customers who left items in their cart and bring them back to complete the purchase.
WhatsApp Support
Resolve customer queries on WhatsApp — the preferred messaging channel across Southeast Asia.
CRM Sync
Push support tickets, customer data, and resolution outcomes to your CRM and helpdesk automatically.
Segments we serve
Built for your corner of the industry
Fashion & Apparel
Handle sizing questions, returns, and restock inquiries at scale.
- Answer questions about sizing charts and availability
- Process return and exchange requests automatically
- Notify customers when out-of-stock items return
Pricing
Simple, transparent pricing
No setup fees. Cancel any time.
Grow
Most Popular- 1,200 AI call minutes
- 5 AI voice agents
- CRM integrations
- Voice cloning
Need more? View full pricing & Enterprise options →
Frequently asked questions
Ready to deploy Soara for E-Commerce?
Book a 30-minute demo and see it live for your business.