Call Centers

AI for Call Centers

Replace repetitive call center workloads with AI that never tires. Handle 50+ simultaneous calls, cut costs by up to 70%, and scale without limits.

70%

Cost reduction potential

50+

Parallel calls

24/7

Operations coverage

ISO 27001 GDPR Ready PDPA Compliant

The Soara difference

See why businesses switch

Feature

Traditional Approach

Recommended

Soara AI

Cost per agent/month

$1,000–8,000

From $99.75

Simultaneous calls

1 per agent

50+

Availability

Shift-based

24/7

Languages

1

100+

Training time

Weeks

Minutes

Sick leave / turnover

High impact

Zero impact

How it works

Up and running in minutes

  1. 1

    Map your inbound and outbound call flows — Soara follows them naturally, handling IVR and scripted conversations.

  2. 2

    Set escalation rules for human handoff — define which keywords or situations trigger a transfer to your agents.

  3. 3

    Launch campaigns and let Soara handle volume — run 50+ simultaneous calls with no queue, no wait.

Features

Everything you need

50+ Parallel Calls

Handle dozens of simultaneous inbound and outbound calls without any queue or hold time.

IVR Replacement

Replace clunky phone menus with natural AI conversation that understands caller intent instantly.

Human Escalation

Seamlessly transfer complex or sensitive calls to live agents with full context passed over.

Outbound Campaigns

Run automated outbound calling campaigns for collections, sales, surveys, or reminders at any scale.

Real-Time Analytics

Monitor call outcomes, resolution rates, and agent performance across all campaigns live.

CRM Integration

Push call outcomes, dispositions, and customer data to your CRM and ticketing systems automatically.

Segments we serve

Built for your corner of the industry

Customer Support

Automate Tier 1 and Tier 2 support queries at scale, freeing agents for complex issues.

  • Handle FAQs, account inquiries, and status updates
  • Escalate complex complaints to senior agents
  • Log every interaction to your helpdesk automatically

Pricing

Simple, transparent pricing

No setup fees. Cancel any time.

Starter

RM399/mo
  • 300 AI call minutes
  • 1 AI voice agent
  • 1 phone number
  • 1 concurrent call

Grow

Most Popular
RM1,299/mo
  • 1,200 AI call minutes
  • 5 AI voice agents
  • CRM integrations
  • Voice cloning

Scale

RM3,999/mo
  • 5,000 AI call minutes
  • Unlimited agents
  • API access
  • Workflow automation

Need more? View full pricing & Enterprise options →

Frequently asked questions

Ready to deploy Soara for Call Centers?

Book a 30-minute demo and see it live for your business.